Apple has been made to pay £1,200 ($1,800) in damages after Apple store accidentally deleted all the data from a customer’s iPhone during repair. Deric White, 68, had honeymoon photos and 15 years’ worth of contacts on his iPhone 5 before taking it to the Apple Store with a technical fault.
iPhone Owner was initially asking for £7,000, then reduced his demands to £1,000.
Apple refused to settle the case out of court, and so it was forced to pay White £1,200 instead, plus £773 in court costs.
“This could easily have been settled if common sense had come into the arena,” said District Judge Ruth Fine. “The defendant’s employees were negligent in the treatment of the claimant’s telephone, causing the claimant loss of photographs of particular sentimental value and the loss of all his contacts.”
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